Terms and conditions of service

Please be aware that booking or paying for an appointment with Sarah Paton Briggs is deemed to be acceptance of these terms of service.

I have an unswerving commitment to providing a professional and private service for all my clients, to ensure quality standards and psychological wellbeing. I pledge to work within my scope of practice and according to the ethical codes of my professional organisations.

Client information is kept according to strict security protocols and confidentiality guidelines, according to the ethical codes of my professional membership organisations and data protection requirements (GDPR).

For an initial appointment, I request payment in advance to secure the session time.

Unless alternative arrangements are contractually agreed, appointments are charged in full unless notice of cancellation is received 3 working days in advance. I am committing to be present for your appointment time and I expect the same of my clients in return. If you become aware of anything which affects your ability to attend a booked appointment, please let me know as soon as you know. I will respond according to the prevailing circumstances.

If paying by online bank transfer, it is appreciated if payment for therapy sessions is made by the due date shown on the invoice: this is usually within 2 working days of the appointment.

If an order form from Ashlar Evolution is presented for a contactless/remote card transaction, it is appreciated if payment is made within 2 working days of the order form being issued.